Privacy Policy for 7spin.ph Casino

This Privacy Policy ("Policy") describes how 7spin.ph ("the Platform," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of individuals ("you," "Player," or "Data Subject") who access or use the 7spin.ph website, mobile platform, and all related services (collectively, the "Services").

This Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). It also reflects our obligations under applicable anti-money laundering, gaming regulation, and consumer protection laws of the Philippines.

By registering an account on 7spin.ph or otherwise using our Services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the platform and contact us to close your account.

7spin.ph collects personal data through several channels, including account registration, identity verification, platform usage, and customer support interactions. The categories of personal data we collect include:

We do not collect sensitive personal information beyond what is strictly required for identity verification and regulatory compliance. We do not collect biometric data except where you voluntarily use biometric login features on your device (processed locally on your device, not by 7spin.ph).

7spin.ph processes your personal data for the following purposes:

• Account Management: Creating, maintaining, and securing your 7spin.ph player account, including password resets and account recovery.
• Identity & Age Verification: Confirming that you are at least 21 years of age and verifying your identity in compliance with Philippine gaming regulations and KYC requirements.
• Payment Processing: Facilitating deposits and withdrawals through GCash, PayMaya / Maya, bank transfer, and debit card channels.
• Regulatory Compliance: Meeting our obligations under Philippine anti-money laundering (AML) laws, gaming regulations, and NPC data privacy requirements, including record-keeping and reporting obligations.
• Fraud Prevention & Security: Detecting, investigating, and preventing fraudulent activity, unauthorized account access, and other security threats.
• Responsible Gaming: Monitoring gameplay patterns to identify potential problem gambling behavior and administering self-exclusion, deposit limit, and cooling-off requests.
• Customer Support: Responding to your inquiries, resolving disputes, and improving our support services.
• Platform Improvement: Analyzing aggregated, anonymized usage data to improve game offerings, platform performance, and user experience.
• Marketing Communications: Sending you promotional offers, bonus notifications, and platform updates — only where you have provided consent and subject to your right to opt out at any time.

7spin.ph does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law.

Under the Philippine Data Privacy Act of 2012, 7spin.ph processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our contract with you — i.e., to provide the gaming services you have registered for, including account management, payment processing, and game delivery.
• Legal Obligation: Processing required to comply with applicable Philippine laws, including AML regulations, gaming licensing requirements, tax obligations, and NPC directives.
• Legitimate Interests: Processing necessary for our legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your privacy rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7spin.ph does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:

• Payment Processors: We share necessary financial data with GCash, PayMaya / Maya, and partner banks solely to process your deposits and withdrawals. These providers are bound by their own privacy policies and applicable Philippine financial regulations.
• Identity Verification Providers: We use regulated third-party KYC service providers to verify government-issued IDs. These providers process your identity documents under strict data processing agreements.
• Game Software Providers: Game providers may receive anonymized session data necessary to deliver their games. They do not receive your personally identifiable information unless required for technical support of a specific incident.
• Regulatory Authorities: We are required by law to disclose certain player data to PAGCOR, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), and other Philippine government agencies upon lawful request.
• Law Enforcement: We will disclose personal data to law enforcement agencies where required by a valid court order, subpoena, or other lawful legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, player data may be transferred to the successor entity, subject to the same privacy protections described in this Policy.

7spin.ph uses cookies and similar tracking technologies to operate the platform securely and efficiently. We use the following types of cookies:

• Essential Cookies: Required for the platform to function. These include session authentication tokens, security cookies, and load-balancing cookies. These cannot be disabled without breaking core platform functionality.
• Functional Cookies: Remember your preferences such as language settings, game lobby filters, and responsible gaming tool configurations.
• Analytics Cookies: Collect anonymized, aggregated data about how players navigate the platform to help us improve performance and usability. No personally identifiable information is included in analytics data.

7spin.ph does not use third-party advertising cookies, retargeting pixels, or social media tracking scripts. We do not share cookie data with external advertising networks.

You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies will prevent you from logging in and using the platform. For instructions on managing cookies in your browser, refer to your browser's help documentation.

7spin.ph retains your personal data for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable Philippine law, whichever is longer. Our general retention periods are as follows:

• Active Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements under Republic Act No. 9160 (Anti-Money Laundering Act).
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by AMLC regulations.
• KYC Documents: Retained for five (5) years following account closure or the last transaction, whichever is later.
• Customer Support Records: Retained for three (3) years from the date of the last interaction.
• Marketing Consent Records: Retained for the duration of your consent and for two (2) years following withdrawal of consent, as evidence of compliance.
• Technical & Log Data: Retained for twelve (12) months for security and fraud investigation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with NPC-approved data disposal procedures. Where data cannot be immediately deleted due to technical constraints, it is isolated from active processing until deletion is completed.

7spin.ph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. Our security measures include:

• Encryption in Transit: All data transmitted between your device and our servers is encrypted using TLS 1.3 protocol.
• Encryption at Rest: Sensitive personal data stored in our databases is encrypted using AES-256 encryption.
• Access Controls: Access to personal data is restricted to authorized personnel on a strict need-to-know basis. All staff with data access undergo background checks and regular privacy training.
• Two-Factor Authentication: Player accounts support two-factor authentication (2FA) to prevent unauthorized access.
• Intrusion Detection: Our systems are monitored 24/7 for suspicious activity using automated intrusion detection and prevention systems.
• Regular Security Audits: 7spin.ph undergoes periodic third-party security assessments and penetration testing to identify and remediate vulnerabilities.
• Data Breach Response: In the event of a personal data breach that poses a real risk to your rights and freedoms, 7spin.ph will notify the NPC within 72 hours of discovery and will notify affected players without undue delay, as required by the DPA.

While we take all reasonable precautions to protect your data, no internet transmission or electronic storage system is 100% secure. You are responsible for maintaining the security of your own account credentials. Please refer to the Account Security section of our Terms & Conditions for your obligations in this regard.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 7spin.ph:

• Right to Be Informed: The right to be informed of how your personal data is being collected and processed — which this Policy fulfills.
• Right of Access: The right to request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data. You may update most account information directly through your account settings.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller where technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request to protect against unauthorized access to your data.

7spin.ph is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gambling regulations. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data, and take appropriate action in accordance with our underage gambling prevention procedures.

If you are a parent or guardian and believe that a minor has registered on 7spin.ph or provided us with personal data, please contact our support team immediately so we can investigate and take corrective action.

7spin.ph primarily stores and processes personal data within the Philippines. In limited circumstances, personal data may be transferred to or accessed from servers or service providers located outside the Philippines — for example, where a game software provider or cloud infrastructure partner operates internationally.

Where such cross-border transfers occur, 7spin.ph ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under the Philippine Data Privacy Act. These safeguards may include:

• Data processing agreements incorporating NPC-approved standard contractual clauses.
• Transfers to jurisdictions recognized by the NPC as providing adequate data protection.
• Binding corporate rules where transfers occur within a corporate group.

You may request information about the specific safeguards applicable to any cross-border transfer of your personal data by contacting our Data Protection Officer.

7spin.ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. When material changes are made, we will notify registered players via email or a prominent notice on the platform at least seven (7) days before the changes take effect.

The effective date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how 7spin.ph protects your personal data.

Your continued use of the 7spin.ph platform after the effective date of any amendment constitutes your acknowledgment of the updated Policy. If you do not agree with the revised Policy, you may close your account by contacting our support team.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 7spin.ph, please contact our Data Protection Officer (DPO):

• Data Protection Officer: 7spin.ph Privacy Office
• Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Available 24/7 within the 7spin.ph platform after logging in

We aim to respond to all privacy-related inquiries within fifteen (15) business days. For complex requests, we may require up to thirty (30) days and will notify you of any extension.

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.